Privacy Policy of NorthSea Sales Enablement B.V.
Effective date: 21 July 2026
1. Introduction and company information
This Privacy Policy explains how NorthSea Sales Enablement B.V. (“we”, “us”, or “our”) collects, uses, shares, stores, and protects personal data in connection with our sales-enablement services, website, communications, events, customer support, and related business activities.
NorthSea Sales Enablement B.V. is established at:
NorthSea Sales Enablement B.V.
Science Park 402
1098 XH Amsterdam
Netherlands
If you have any questions about this Privacy Policy or about the way we process personal data, you can contact us using the details provided in the Contact Information section below.
2. Data collection and processing
We may collect and process the following categories of personal data, depending on your relationship with us and the services you use:
- Identity and contact data: name, business email address, phone number, company name, job title, country, and similar contact details.
- Communication data: messages, inquiries, feedback, support requests, call notes, meeting notes, and correspondence.
- Professional and business data: employer details, role, business interests, sales-related preferences, and information relevant to our sales-enablement services.
- Website and technical data: IP address, browser type, device information, operating system, language settings, pages visited, referral data, and usage logs.
- Marketing and engagement data: event participation, newsletter preferences, content downloads, and responses to campaigns.
- Contract and billing data: invoicing details, payment status, and contractual records where applicable.
We generally collect personal data directly from you, for example when you contact us, subscribe to updates, request a demo, attend an event, or use our website. We may also receive personal data from business partners, public sources, lead-generation tools, analytics providers, or other third parties where permitted by law and where appropriate notices have been provided.
We do not intentionally collect sensitive personal data unless it is necessary and legally permitted, and we will request additional safeguards where required.
3. Purpose of data processing
We process personal data for the following purposes:
- to provide and improve our sales-enablement services;
- to respond to inquiries and communicate with you;
- to manage business relationships, contracts, and customer accounts;
- to organize meetings, webinars, events, and demonstrations;
- to send service messages, updates, and, where permitted, marketing communications;
- to analyze website usage, measure performance, and improve user experience;
- to comply with legal obligations, regulatory requirements, and record-keeping duties;
- to establish, exercise, or defend legal claims;
- to prevent fraud, misuse, and unauthorized access; and
- to support internal administration, reporting, and business development.
4. Legal basis for processing
We process personal data only where we have a valid legal basis. Depending on the context, our legal bases may include:
- Performance of a contract: where processing is necessary to provide services or take steps at your request before entering into a contract;
- Legitimate interests: where processing is necessary for our legitimate business interests, such as running and improving our services, managing client relationships, marketing to business contacts, securing our systems, and developing our business, provided these interests are not overridden by your rights and freedoms;
- Consent: where you have given clear consent, for example for certain marketing communications or non-essential cookies where applicable;
- Legal obligation: where processing is necessary to comply with applicable law, tax, accounting, or regulatory obligations;
- Vital interests: in rare cases where processing is necessary to protect someone’s life or physical safety.
Where we rely on consent, you may withdraw that consent at any time, without affecting the lawfulness of processing carried out before withdrawal.
5. Data sharing and third parties
We may share personal data with third parties only where necessary for the purposes described in this Privacy Policy and in accordance with applicable law. These third parties may include:
- IT and cloud service providers;
- customer relationship management (CRM) and marketing automation providers;
- analytics and website performance providers;
- payment, accounting, and invoicing service providers;
- professional advisers such as lawyers, auditors, and insurers;
- event, webinar, and communications platforms;
- business partners, distributors, or resellers, where relevant to our services;
- public authorities, regulators, or law enforcement where required by law.
Where third parties process personal data on our behalf, they are required to handle it securely and only in accordance with our instructions and applicable data protection requirements.
We do not sell personal data.
6. Data transfer to third countries
In some cases, personal data may be transferred to or accessed from countries outside the European Economic Area (EEA) or other jurisdictions where data protection laws may differ from those in your country.
Where such transfers occur, we take appropriate safeguards to protect your personal data. These safeguards may include:
- adequacy decisions by relevant authorities;
- standard contractual clauses or equivalent transfer mechanisms;
- supplementary technical, organizational, and contractual measures where appropriate;
- assessment of the transfer risks and the protection available in the destination country.
You may contact us for more information about any applicable safeguards used for international transfers.
7. Storage duration
We retain personal data only for as long as necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.
Retention periods may vary depending on the type of data and the applicable purpose. In general:
- business communication and inquiry data are kept for the period needed to handle the request and for a reasonable follow-up period;
- contractual and billing records are retained for the duration of the business relationship and thereafter for legal, tax, and accounting purposes;
- marketing data are retained until you opt out, withdraw consent, or the data is no longer relevant;
- technical and analytics data are retained for a limited period necessary for security, diagnostics, and performance analysis.
When personal data is no longer needed, we will delete, anonymize, or securely archive it in accordance with applicable law and our internal retention practices.
8. User rights
Depending on applicable law, you may have the following rights regarding your personal data:
- Right of access: to obtain confirmation whether we process your personal data and to receive a copy of that data;
- Right to rectification: to request correction of inaccurate or incomplete personal data;
- Right to erasure: to request deletion of your personal data in certain circumstances;
- Right to restriction: to request that we limit the processing of your personal data in certain situations;
- Right to data portability: to receive certain data in a structured, commonly used, machine-readable format and, where technically feasible, have it transmitted to another controller;
- Right to object: to object to processing based on our legitimate interests or to direct marketing at any time;
- Right to withdraw consent: where processing is based on consent;
- Right not to be subject to automated decision-making: where applicable law grants such protection.
To exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding to your request. We will respond within the timeframe required by applicable law.
9. Withdrawal of consent
Where we process personal data based on your consent, you may withdraw that consent at any time by contacting us or using any available unsubscribe or preference-management mechanism.
Withdrawing consent will not affect the lawfulness of processing carried out before withdrawal. It also will not affect processing based on other legal grounds, where applicable.
10. Right to complain
If you believe that our processing of your personal data does not comply with applicable law, you have the right to lodge a complaint with a competent supervisory authority.
If you are located in the Netherlands, you may contact the Dutch Data Protection Authority. We would appreciate the chance to address your concerns first, so we encourage you to contact us directly before filing a complaint, where appropriate.
11. Data security
We take appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include:
- access controls and role-based permissions;
- encryption where appropriate;
- secure storage and transmission methods;
- regular backup and recovery procedures;
- logging and monitoring of systems;
- staff confidentiality obligations and training;
- vendor due diligence and contractual safeguards.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.
12. Contact information
If you have questions, requests, or concerns about this Privacy Policy or our processing of your personal data, please contact us:
NorthSea Sales Enablement B.V.
Science Park 402
1098 XH Amsterdam
Netherlands
Email: [email protected]
Phone: +31 20 784 63 91
13. Changes to privacy policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we do, we will revise the “Effective date” above and may provide additional notice where required by law or where the changes are material.
We encourage you to review this Privacy Policy periodically to stay informed about how we process personal data.